Ezinne Awambu

With a strong background in customer service, virtual assistance, sales, and project management, I have helped businesses optimize workflows, improve customer experiences, and drive revenue growth. I effectively managed CRM systems like Salesforce, HubSpot, and Freshdesk, ensuring smooth customer interactions, faster resolutions, and higher retention rates.

My expertise in lead generation and sales support resulted in a 35% increase in conversion rates, while my ability to schedule and manage over 200+appointments monthly helped businesses maintain a steady pipeline. Through strategic sales techniques, I successfully closed deals, nurtured client relationships, and boosted revenue.

Beyond sales and customer engagement, I have led project management initiatives, utilizing tools like ClickUp, Trello, and Asana to keep projects on track, optimize workflows, and ensure timely execution. I have also provided comprehensive travel itinerary planning, handling bookings, accommodations, and logistics with precision—helping clients save time and stay organized.

I am passionate about helping businesses scale efficiently through streamlined processes, exceptional customer interactions, and growth-driven strategies. Let’s work together to optimize your operations and drive results!

Reach out today and let’s get started!.