Ezeonyido Linda Afoma

Highly dedicated and hard-working freelancer with 5 years of experience. I specialized in customer service, virtual assistance, and lead generation. As a customer service specialist, my top priority is to provide outstanding customer service by listening to customers and solving problems in a way that benefits both the customer and the company.

As a Virtual assistant, I've assisted multiple clients with various administrative tasks. I can offer services such as responding to emails, taking phone calls, scheduling appointments, organizing clients' email accounts, proofreading, typing tasks, data entry, and data mining.

I can also help you generate exclusive leads using cold calling, email marketing, social media, and other relevant marketing channels. I will also be responsible for categorizing the leads, nurturing them, and successfully converting hot leads into customers. I specialize in both B2B and B2C leads, as well as LinkedIn list building.

I have a thorough knowledge of CRM software such as Hubspot, Zendesk, Salesforce, Freshdesk, and others. I'm proficient with Microsoft Office programs, and Google Workspace, and I have access to data scraping/email search tools.