Ezenwukwa Deborah Onyinyechi

EZENWUKWA DEBORAH ONYINYECHI EXECUTIVE VIRTUAL ASISTANT NIGERIA PROFESSIONAL SUMMARY An Executive assistant with over 4+ years of experience helping high-level executives, coaches, and small business owners stay organized, productive, and focused on money-making activities\ growth. I provide high-level virtual support that streamlines day-to-day operations, improves communication, and frees up your time. AREAS OF EXPERTISE | SKILLS ●​ Calendar Management ●​ Microsoft Suite ●​ Email Management ●​ SOP &Business process documentation, ●​ Customer Support ●​ Project management tools ●​ CRM\ Workflow Automations ●​ Online Research and Data Entry ●​ Google Suite ●​ Written and oral Communication Skills ●​ Proactive & Attention to Detail ●​ Time Management ●​ Problem-Solving and Organized ●​ Discretion and Confidentiality ●​ Work Independently, And Also As A Team PROFESSIONAL EXPERIENCE Executive Assistant | Community Manager ( Remote) Nerdy Pixel Academy January 2025 - August 2025 ●​ Managed founders' schedules using Google Calendar with zero missed deadlines. ●​ Led community engagement efforts across email, Slack, WhatsApp, and social media, growing active student participation by 65%, and boosting course completion rates by 40% through personalized follow-ups and event coordination. ●​ Created and maintained internal systems for SOPs, file organization, and reporting, reducing operational bottlenecks by 30% and saving the team an estimated 12 hours per week in admin overhead. Executive Assistant | Customer Support (Hybrid) IFEZE FMC LTD June 2022 - November 2024 ●​ Provided high-level executive support, managing schedules, reports, and cross-departmental communication while maintaining confidentiality and efficiency. ●​ Handled customer complaints and inquiries with care, improving client satisfaction by nearly 25%. ●​ Took ownership of internal projects, bringing different teams together and keeping everyone on track. Basic Technology Teacher | Administrative Assistant (On-Site) Modern High School, Amechi Awkunanwa, October 2017- March 2022 ●​ Led classroom discussions, which helped boost student participation by 30% ●​ Prepared and distributed documents, such as agendas, minutes, and reports. ●​ Monitored student progress closely and provided feedback regularly, contributing to a 20% improvement in overall student performance based on internal assessments. EDUCATION Higher National Diploma in Dental Technology, Federal School of Dental Tech and Therapy, Enugu, Enugu, November 2013 - August 2017 LANGUAGES ●​ English (Spoken and Written) ●​ Igbo (Spoken and Written) CERTIFICATIONS AND AWARDS ●​ ●​ ●​ ●​ Project Management by Udemy IT support and Virtual Assistant Certified by Digital Witch Support Community. Data Entry Expert Certified by Data Entry Academy Build a workflow with Zapier by Zapier Academy