Ezenara Okaseobari

Ezenara Okaseobari N. Contact Plot 206 pocket layout, Amakohia Owerri, Imo state, Nigeria. --https://www.linkedin.com/in/chujo r-okaseobari-ngwia-273bb71a2 Tech savvy and Results-driven professional with a strong background in sales, customer relations, and project management. Experienced in identifying customer needs, securing high-value deals, and facilitating seamless operational processes using automations. I am Passionate about leveraging technology to optimize workflow, enhance efficiency and drive business growth. Work Experience Skills Project Manager, Highway Interior and Construction Ltd. Technical Skills Dec 2023 - Present Managed communication between stakeholders, team members, and vendors to streamline workflow. Tracked project progress, maintained documentation, and provided regular status updates. Analyzed client concerns and developed strategic and professional solutions. Front Desk, Firewood harbour Jul 2022 - Dec 2023 Maintained front desk operations, including answering phone calls and coordinating with housekeeping, kitchen and maintenance teams. Managed room appointment bookings, cancellations, and modifications. Initiated follow-up calls to gather guest feedback, address concerns, and enhance overall customer satisfaction. Spearheaded automation, decreasing manual workload by 40%. Sale Representative, Giant minds integrated services (GIS) Nov 2018 - Dec 2019 Consulted with organizations and successfully scheduled product demonstrations, health screening and wellness consultations leading to increased sales conversions. Identified and engaged potential customers through lead generation and networking, effectively matching them with our products to drive engagement and sales. Built and maintained strong relationships with clients, ensuring repeat business and customer loyalty. Educational Background Master of Science (M.Sc), Architecture Rivers State University Of Science And Technology 2021 Bachelor of Science in Architecture Rivers State University of Science And Technology 2017 Customer support CRM Project Management Automations Lead generation schedule management. Tools/Sofware Hubspot Freshdesk Asana Trello monday.com Intercom Zapier Apollo slack Calendly picktime Clickup Certification/Short Courses project Management Professional (PMP) Additional Information Lead a Team that organized the biggest International day of the girl child Event in my community hosting over 1,000 students. Launched the "Break the Silence campaign" for Local Nonprofit Organization to create awareness about sexual Violence.