Evelyn Pascua

I'm Evelyn, 27 years of age from Batasan. I've been in the BPO industry since 2016, handling different International accounts. I've handled two US Retail account which are Target and Amazon, as a Customer service, we're assisting our customer in placing their order, tracking their package, processing replacement or refunds, we also process a payment and place an order as per customer request. I've also handled Financial account who deals with the Income Tax Return of American citizens, as a Customer Service, we're only dealing in checking if their Income Tax Return is already transferred on to their account and checking balance. I've also handled accounts who are assisting via Chat. As a Flights Specialist to a Premium Australian Airline, we're helping our customers in terms of changing and cancelling their flights, assisting them with their cancelled/delayed flights, issued ticket and creating their own bookings. Lastly, as a Chat Banker for Australian Bank, we're helping them how they can manage their funds, assisting how they can process a payment/transfer online, helping how they can withdraw and deposit to their account. With my experiences, I can proudly say I am a very fast learner and can be able to do any job you can offer.