Evans Chukwuebuka John

Hi there, I’m a results-driven Customer Support Specialist and Sales Development Rep with over 5 years of hands-on experience helping fast-growing startups, SaaS companies, FinTech, and e-commerce businesses scale their customer-facing operations and close more deals efficiently and humanely.

I didn’t start my journey in tech, but my natural empathy, communication skills, and hunger for excellence led me to thrive in customer experience roles where I’ve since supported over 1 million users, closed deals worth over $1.5 million, working across multiple time zones and industries. I've worked with teams in North America, Australia, and Europe, building systems that keep customers happy, sales pipelines active, and internal teams aligned.

I’ve worn many hats:

• As a Customer Support Specialist, I’ve handled complex omnichannel tickets (email, chat, voice) with care, empathy, and professionalism even under pressure.
• As an SDR, I’ve qualified leads, booked appointments, and warmed cold prospects with genuine conversations and research-backed outreach.

I’ve worked with tools like GHL, InvestorFuse, Slack, Salesforce, Smrt Phone, Zendesk, ShipStation, Logixx, Ytel, Microsoft Teams, Metorik, Klaviyo, WooCommerce, and more. But what sets me apart isn’t just what I can do, it’s how I do it. I show up with care, integrity, and an owner’s mindset. Whether I’m on a support call with a stressed-out customer, crafting a persuasive cold email/call, initiating a sales call or solving a backend operations issue, I treat it like it’s mine to solve.

If you’re looking for a reliable, emotionally intelligent team member who can connect the dots between customer satisfaction, sales, team efficiency, and business growth, I’m your person.

Let’s build something great together.