Evangelyn Gacis

I am a results-oriented Amazon Account Manager with more than four years of experience managing comprehensive operations on Vendor Central, Seller Central, Walmart, and eBay platforms. Possessing a robust background in eCommerce and digital marketplace management, I have effectively aided brands in enhancing their visibility, sustaining account health, and attaining steady revenue growth.

From September 2023 until January 2025, I have been overseeing an Amazon account that excels and produces a yearly gross revenue of $18.2 million. My duties involve managing daily activities on Vendor Central and Seller Central, ensuring adherence to policies, and strategically enhancing product listings for better visibility and performance. I consistently monitor sales metrics, ensure competitive pricing for Buy Box qualification, and utilize flat files to update listings effectively. I am likewise heavily engaged in developing and initiating specific promotions, coupons, and offers to enhance conversions. Furthermore, I create FBA shipments and manage FBA reimbursements along with product review evaluations to improve product quality and customer satisfaction.

Before this, I worked as an Account Manager in an Amazon agency from January 2021 until September 2023. In this position, I handled the upkeep of account health, improved listing content, and swiftly responded to customer service queries. I tracked product catalogs and inventory quantities, filed and solved support issues, and kept informed about Amazon policy updates to maintain complete compliance. I also developed comprehensive reports on sales and profitability, executed marketing strategies, and worked closely with internal teams to pinpoint growth opportunities. In addition, I created quarterly business strategies to correspond with long-term sales goals and oversaw the handling of FBA reimbursement claims.

My expertise encompasses robust analytical skills, a focus on details, and the capacity to swiftly adjust to Amazon’s changing environment. I am proud of my skill in transforming data into actionable strategies that produce quantifiable outcomes. Regardless of whether it's case management, optimizing product listings, providing customer support, or conducting strategic planning, I adopt a proactive and solution-focused mindset for every assignment