Eunice Mbale Kilonzo

I am a Virtual Assistant with over four years of experience in customer support, social media management, content creation, and CRM operations. I specialize in helping businesses manage daily operations, improve customer engagement, and streamline workflows. My work focuses on efficiency, accuracy, and delivering results that support growth and client satisfaction.

I have experience managing emails, chats, and calls, ensuring timely responses and building trust with clients. I am skilled in using HubSpot and Freshsales to organize contacts, track interactions, and support sales and marketing campaigns. I also handle administrative tasks such as calendar management, data entry, research, and task coordination, helping businesses save time and operate smoothly.

In marketing, I create social media content, schedule posts, and edit videos that engage audiences and enhance brand visibility. I combine this with customer support and administrative work to provide full-service virtual assistance that covers multiple areas of a business.

I adapt quickly to new tools and workflows, ensuring I meet client needs efficiently. I focus on clear communication and organization, which allows me to manage priorities, work with remote teams, and keep projects on track. I take initiative, anticipate challenges, and provide solutions that maintain smooth operations.

I am looking for opportunities to support businesses and entrepreneurs with professional virtual assistance. My goal is to deliver work that saves time, improves processes, and strengthens client relationships. I bring reliability, attention to detail, and practical experience to every task.

In summary, I offer versatile virtual assistance with a strong background in customer support, marketing, and administrative management. I combine skills, experience, and dedication to help businesses run effectively and achieve their goals.