Eunice Festus

Eunice Festus

$15/hr
Operations Support / CRM & Workflow Automation Specialist
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Port Harcourt, Rivers, Nigeria
Experience:
5 years
About

Still spending hours every week on repetitive admin tasks?

If your business feels disorganized behind the scenes, with scattered spreadsheets, delayed responses, missed tasks, or manual processes, I can help you regain control.

I support founders, executives, and small teams by streamlining operations, improving day-to-day workflows, and automating repetitive tasks so you can save 10–15 hours weekly and stay focused on growth.

I combine executive assistance, operations management, and automation to build systems that keep your business running smoothly and efficiently.

Executive & Admin Support

Calendar and email management, client communication, meeting prep, scheduling, travel planning, and inbox organization.

Operations Management

Project coordination, task tracking, SOP creation, KPI reporting, and system documentation.

CRM & Automation Setup

Airtable, HubSpot, Salesforce, Zoho, Pipedrive, GoHighLevel, Zapier, Make, APIs, and workflow automation to eliminate manual work.

Data & Reporting

Excel/Sheets dashboards, KPI tracking, process visibility, and decision-ready reporting.

Customer Support Coordination

Ticketing workflows, communication templates, and CRM-based client management.

  • Reduced manual work by 40–60% with streamlined workflows
  • Eliminated up to 90% of avoidable errors through automation
  • Saved teams 10+ hours weekly through CRM and process automation
  • Tripled response speed by centralizing communication channels
  • Consolidated multiple tools into one organized, scalable system
  • Calendar, inbox, and client management
  • Project coordination and team workflow support
  • CRM setup, data mapping, and automation
  • Dashboard and reporting buildouts
  • SOP creation and process documentation

Airtable, Monday.com, ClickUp, HubSpot, Salesforce, Zoho, Pipedrive, GoHighLevel, Asana, Notion, Trello, Zapier, Make, Excel, Google Workspace, Outlook, Slack, Shopify

Asana Workflow Builder & CRM Specialist | Airtable Advanced Interface & Automation Designer (certificates available)

E-commerce, Real Estate, Coaching, Education, Wellness, SaaS, Startups, Non-profits, Events, Podcasting

I don’t just “manage tasks”, I build systems that help your business run with less chaos and more clarity. My goal is to remove the operational bottlenecks so you can focus on growth, clients, and strategy.

Ready to simplify your operations?

Send me a message with your biggest workflow challenge, and I’ll map out a free automation impact sketch to show how much time you can save.

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