Eugene Soriano

I worked as a Customer Service, Technical Support, Sales Agent, Collections Agent and a Chat Support Assistant for the past seven years of my life. I work professionally in all fields and make sure that the said metrics are met for the business goals and for client's satisfactory. I am more than willing to be trained in all fields required and I am a fast learner. If you are looking for an excellent Customer Service Support, you've landed exactly at the right profile. I know exactly how to make customers' lives easier and will give them information that helps. Providing world class customer service is my expertise and I always leave customers with an experience they will cherish. Also, making sure customers feel important will ensure that they would have no hesitation in dealing with you again and will attract more customers, and ultimately, more revenue.

I've been with this industry for almost 7 years now. I've worked with different companies already. I worked with Sutherland as a Customer Service Representative, Sales Agent and a Technical Support. I also worked with iQor Philippines where I worked as a third Party Collections Agent. Then, I worked as a Customer Service, Sales Agent and a Chat Support Assistant in Sitel.

I have experienced handling multiple chats - inbound and outbound calls. I was awarded multiple times as the Company's Shining Star for being the Top Associate based on customer's reviews.