Eugene Pedro

I offer professional customer service and administrative support as a Virtual Assistant, with experience in lead generation, client communication, and data management. I have successfully handled email, chat, and phone inquiries, ensuring prompt issue resolution and maintaining positive client relationships. My background includes supporting operations through CRM tools, outbound verification calls, and database management. With training in Customer Service Virtual Assistance, I’m proficient in tools such as Google Workspace, Microsoft Office, ClickUp, Apollo.io, GetProspect, and Calendly. I bring strong communication, organization, and problem-solving skills, dedicated to helping businesses run efficiently and deliver excellent customer experiences.