Eugene Agonma

Would you like the best client service or the best virtual assistant? 

With over 6 years of international experience as a customer service representative and virtual assistant, I am confident that I am the right person to join your team. Please give me a shot and see what happens.

Indeed, thanks to my background in customer service, I excel at learning and adapting to new situations, and I became an expert in managing various work environments. I pride myself on being a hard worker, and I am committed to doing a professional job every day on every project that is assigned to me.

I have a professional and positive attitude on the phone, and I provide assistance by mail, ticket, Zendesk, phone, and via social networks.

I fully understand the needs of the customers first in order to give them satisfaction.

I also offer a wide range of administrative services, including 👉data entry, 👉copywriting, 👉web research, 👉email support, and 👉social media marketing.

I have extensive knowledge of customer service tools such as :

•🔥 Zendesk

•🔥 Freshdesk

•🔥 Bitrix-3CX

•🔥 Ringover

•🔥 Gorgia

•🔥 Excel

•🔥 Google Docs,

•🔥 Google Calender,

•🔥 Google Spreadsheet,

•🔥Shopify, WooCommerce, Magento

•🔥Zendesk, HubSpot, Zoho Desk

I was able to develop excellent skills in turning negative situations into positive ones, with empathy and understanding, patience and calm, and with excellent time and deadline management.

You can then be sure that you have found the best candidate for your customer service project.

Just click INVITE so we can discuss how my customer service experience could benefit your organization! Thank you for your time, and I look forward to hearing from you.

Best regards!

Eugène A | Customer Service Representative Expert