Eucharia Ude

Hello! I’m Eucharia Chukwu Ude, a dedicated professional with 5 years of experience in customer service, virtual assistance, and telemarketing. I specialize in delivering exceptional client experiences, streamlining operations, and helping businesses grow.

My expertise includes using CRMs like Freshdesk, Zendesk, Salesforce, Shopify, HubSpot, ZOHO, and Klaviyo to optimize customer interactions. I’m also proficient in Intercom, Pipedrive, Tidio, and HelpScout, ensuring prompt and effective communication across email, phone, and chat. Whether it’s resolving customer concerns, providing product support, or managing inquiries, I’m committed to delivering top-notch service.

In my role as a Telemarketer at Meridians Life Support LTD, I consistently exceeded sales targets and earned recognition for outstanding performance. With expertise in lead generation using tools like Apollo.io, MailChimp, and Lemlist, I create personalized outreach strategies that drive conversions. I’m passionate about building strong client relationships and identifying opportunities that benefit both the business and its customers.

As a Virtual Assistant, I’ve supported organizations by handling administrative tasks, managing projects, and implementing efficient systems. I’m skilled in platforms like Notion, ClickUp, Trello, Asana, and Jira. Additionally, I leverage automation tools like Zapier to optimize workflows and save valuable time.

My certifications include the Comprehensive Virtual Assistant Mastery Program from Millionaires Squad and In-Demand IT Support Skills from Digital Witch IT Support Community. These certifications have equipped me with advanced skills in IT support, telehealth assistance, appointment scheduling, and email management.

With a passion for problem-solving and a strong commitment to helping businesses succeed, I’m confident in my ability to meet and exceed expectations. If you’re looking for someone who can enhance your customer support operations, boost sales, and provide seamless administrative support, I’d be thrilled to collaborate with you.

Let’s connect and explore how I can contribute to your success!