Ethel Reyes

PROFILE A professional and self motivated person with many years of experience in implementing effective customer service and corporate strategies. EDUCATION PAMANTASAN NG LUNGSOD NG MAYNILA Bachelor of Science in Business Administration Major in Marketing ETHEL REYES TRAINING SOCIAL MEDIA MANAGEMENT Facebook Ads, Instagram and Pinterest etc Create and Implement Social Media Strategy Curate relevant content Create Social Media Graphics EXPERIENCE DOOR TO DOOR SERVICE Sales Associate (Import team) - Homebased September 2018 to August 2018 BOSCH SOLUTION SERVICE CENTER Subject Matter Expert- Lufthansa Cargo January 2013 to September 2018 TELETECH CUSTOMER CARE MGT Account Sales Representative -United Airlines December 2005 to December 2012 ACCENT SYSTEM Administrative Assistant March 2002 to December 2005 PHILCOM CORPORATION Marketing Assistant June to February 2002 MARKET GATE INTERNATIONAL International Telemarketer June 2001 to February 2002 MY EXPERTISE -Creating Quotes for customs clearance and delivery (import and export shipment) -Trainer for specialize shipment of LH cargo -Expert in KWKG and Class 1 to 9 or Dangerous Good -Handles coaching and team huddles -Experience in handling travel agencies and Corporate account for passengers, ticketing and etc. -Knowledge in HR task and purchasing -Experience in stock market ETHEL REYES SKILLS Canva Google apps MS Office Design/drawing TRAININGS AND ACHIEVEMENT Lufthansa Cargo and Bosch Service Solutions Trainer for Live Animal Shipment Jan 29 to Feb 13,2017 Lufthansa Cargo Specialty Product Lufthansa Cargo Booking Control – RDM New Delhi, India Training in HHN Germany Oct 19 to Nov 23, 2014 KWKG/Class 1 shipmentHuman Remains, Live Human OrgansCool.Active and Live Animal Shipment Lufthansa Cargo A1 Training/IATA Dangerous Goods Regulation CAT/7/8 and 10 – January 2013 Lufthansa Cargo Data Protection Dec 8,2014 Lufthansa Cargo Competition and Compliance July 8,2014 Lufthansa Cargo AG/IATA Dangerous Goods Regulation CAT 7/8 and 10 (Refresher Course)- Nov 11,2017 Awards/Citations: Consistent high performing ASR both in quality and productivity – United Airlines Most Valuable Member (Junior Marketing Association-PLM) Award of Excellence (Teachers Development Course)