Esuballew Abayneh Bahiru

ESUBALLEW ABAYNEH BAHIRU Manager CONTACT PROFILE Esuballew Abayneh Bahiru Mobile Number: - Email:- Results-driven telecommunications and technical training professional with over 15 years of progressive experience at Ethio Telecom. Proven leadership in managing and taking part national network operations center from project phase to operation; transmission systems, IP network, fixed network, wireless network, power and environment network, IT monitoring and first level support. Currently serving as Occupational Competence Manager, spearheading the development of technical occupational standards and employee assessments. Experienced academic mentor and part-time instructor for computer engineering students with a passion for bridging industry and education. EDUCATION Post-Secondary Education MSc in Electrical and Computer Engineering (Communication Engineering), (Addis Ababa University, Addis Ababa- BSc in Physics, (Addis Ababa University, Addis Ababa- E X P E R I E N CE 1.Occupational Competence Assessment Manager, Planning Performance Assessment/ Telecom Excellence Academy, Ethio Telecom Dates (June 2017- to date) • KEY SKILLS Data analytics Excellent communication Organized Technical Training & Competence Assessment Occupational Standards Development Leadership & Team Management Academic Instruction & Mentorship Project Coordination • • Occupational Competence Assessment Consultancy Service TOR and RFQ Preparation: For the network and IS technical domain occupations to prepare and implement competence assessment system: Occupational map, Occupational standard, competence center development, assessed professionals and assessors Level III Assessment (Behavior) For Training Programs Delivered By TExA: This assessment measures how effective the training delivered to staffs is (commercial domain, leadership & management domain and technical domain). The output from this LIII training evaluation helps for respective domains to know where the level of knowledge, skill and attitude of their staffs who took the training and for TExA to enable to zoom in and focus training delivery problems and devise mechanism to tackle them. Strategic Planning Frame Work Preparation: participating in the project in preparing strategic planning frame work, detail analysis and working with consultant (from Sofrecom). INTERESTS • Reading technical journals and industry publications Mentoring and coaching young professionals Educational content development • Reading books on leadership and innovation Attending tech meetups and webinars Volunteering in community tech education Academic advising and student project supervision Exploring advancements in AI and telecom • Guideline and Governance Preparation of Certification In TExA: For each training delivered, certificate is issued. For that case, guideline and governance should be in place. In addition, for training facilitators certificate issuance is mandatory and the guideline includes this too. In general, for all types of certificates such as completion, recognition ambassador I prepared guideline. Training Proposal for National Network Operation (NNOC) Monitoring Team: After I transferred from NNOC to TExA I prepared training proposal that can be used as quick win to fill gaps observed in daily activity and enable boost daily performance. This proposal is named “NOEE: NNOC Operational Efficiency Enhancement”. In this proposal two solultions considered: Learning (selected training programs for monitoring team) and Non-learning (actions that can enhance monitoring team performance). Occupational Standard and Assessment Tool Development and Implementation at National Level and Internal to Ethio telecom: As project manager of the occupational competence assessment project, I lead the project team, be part of the team and contribute to the development of the occupational standard (OS) and assessment tool (AT). The OS is named Fiber Optics Networking (FON) for LII (Fiber Optics Installation), LIII (Fiber Optics Operation and Maintenance) and LIV (Fiber Optics Planning and Engineering). In the telecom sector, this OS is registered at the national level at Federal TVET. To assess Ethio telecom fixed network staffs whose activity related to fiber optics, developed separate and mirror type OS and started to assess for LII (this is one milestone for the OCA project). The assessment tool clearly gadgets the gap on Fixed Network Staffs related to Fiber optics installation. In addition I lead a project and implement OCA for internal assessment on Fiber Optics Network Installation Operation and Maintenance Level III and on Telecom Power and Environment Rollout Level II. 2. Network Supervision Center (NSC) Manager, National Network Operations Center (NNOC)/ Network, Ethio Telecom Dates -) Responsible to manage and supervise all network integrated to NNOC (Mobile RAN and core, IP, Transmission, P&E, IT, FLNGN). For each technology mentioned, there are 6 supervisors under my immediate supervision. Intern under each supervisor there are 15-18 staffs. Totally, there are 104 staffs and 6 supervisors in my section. The activities I engaged with are as follows. • • • • • • • First Level Detection and Troubleshooting Activities: the teams in each group are responsible to supervise network alarms, analyze and give first level troubleshooting (root cause analysis, merging with customer-complaint trouble ticket), make sure to dispatch network alarm ticket. This is done 24*7 and am in charge of all these activities. Follow-up Activities of Network Status: network status of all technologies (Mobile RAN and core, IP, Tx, FLNGN, IT and Power and Environment) is being checked every time and report is addressed to higher officials (CEO, Chief officers). Managing Incidents and Crisis: Based on the set criteria, when major incident, critical incident and at large crisis encountered, letting know all the concerned and be part in my team level delegation matrix to resolve the incident. Manage Daily Power Outages Detection on Mobile Sites and Reporting: For all mobile sites installed by Ethio telecom, the power outage is detected, especially the outage due to commercial or mains power is analyzed, report is synthesized, finally addressed to minister (Ministry of Communication minister) by me. This report is 24 hours status report and was very tough (as it is done every day) that is designed to show how severe the impact of commercial power outage on the telecom sector. It was possible to realize that >60% of the incident on the network is due to power outage and was in line with our daily power outage report. Managing and Daily, Weekly and Monthly Activities: Coordinating all Standard Quality Circles with in the section, leading weekly section meeting with supervisors, actively participating and providing valuable input in weekly department meeting and bi-annual division meeting. Daily Shift Report Execution and Follow-up: Coordinating and make sure daily shift reports are addressed to the concerned in all technologies. Assuring team synchronization, handover of team activities follow-up and intervention. Bulk Message Management: Make sure bulk SMS for each major and critical network outage is reaching to the concerned and follow the actions. This helps the maintenance team to be aware on time, prioritize work and take corrective action accordingly. 3. Senior Engineer, National Network Operations Center/ Network, Ethiopian Telecommunication Corporation Dates -) • • • NNOC Project Implementation Participation and Role Playing: NNOC constitutes Unified Network Management System (UNMS), Operation Support System (OSS) - Service Management System (SMS), Resource Management System (SMS), Trouble Ticketing System (TT), Fraud Management System (FMS)], Security Operation Center (SOC) and Eguard System. Took training on UNMS, RMS and TT abroad (China). From these four constituents I worked on UNMS: from PAT to PAC and finally to operation phase of the project. Provisional Acceptance Test (PAT): Perform PAT for all test cases of UNMS in the project. The test cases grouped under fault, configuration and performance. Based on the test case results found (pass, fail, deferred) final Provisional Acceptance Certificate (PAC) issued and the project was transformed to operation. At the operation phase, I assigned as team leader on UNMS. Perform network status analysis integrated to UNMS, based on performance KPIs installed in UNMS performed performance of RAN network (for BSC and MSC), generate report and sent to all the concerned. Worked on OSS (TT and RMS): to dispatch TT to network fault alarms the resource data information is very important. Even to dispatch TT, basic knowhow on TT system is mandatory. A C C O M P L I S HM E N T S Pioneer in NNOC from project PAT to operation • • • • I received letter of recognition from NGPO director for the active participation in the UNMS PAT Centralized telecom network monitoring manager (start with limited technology through time monitoring all types of networks integrated to NNOC) Irrespective of the presence of challenges and ups and downs with respect to technical issues they were managed The section (NSC) has huge man power and was smoothly managed; staff mobility and turnover were so high and did have impact on the day to day live monitoring activities; all these were managed. Smooth relation with neighbor organization and cross-functional sections was created so that able to create conducive working environment; day to day activity was boosted for this I have recognition for the section is awarded as the 3rd best performer from the department. • • • Manage successfully the OCA project in developing Assessment Tool, Occupational Standard (OS) and start to assess Fixed Network fiber optics team on Fiber Optics Networking Occupation. Consult different projects, undergraduate and postgraduate students. The projects implemented are successful in both simulation and proto type and used as business startup. Microcontroller based power system control from different sources (Diesel generator, solar, mains supply and battery), Smart home automation system – to name a few for the undergraduate case; Design Implementation and performance analysis of microstrip filtersfor the postgraduate case. I have published book entitled “Design Simulation and Analysis of Dual Band Patch Antennas for Mobile Phones”. That was my MSC thesis work and was published by Vdmverlag.