Experienced Network Operation Center manager and professional with a proven track record in managing Occupational Competence Assessment projects and developing industry-aligned occupational standards for technical domains such as fiber optics networks, telecom power and environmental systems, and service operation center operations. In the Network Operation Center, responsible for monitoring and managing Ethio telecom’s nationwide infrastructure, including fixed networks, transmission systems, wireless networks, power and environmental facilities, as well as IP and IT networks. Adept at ensuring service continuity, operational efficiency, and workforce competency through structured evaluation, proactive monitoring, and adherence to best practices.