Esther Godswill Brownson

Esther Brownson Administrative Assistant I’m Esther, a proactive, organized, and people-focused administrative professional with over five years of experience supporting operations in a Montessori school setting. I’ve worn many hats, managing school records, handling parent communications, supporting teachers, issuing invoices, coordinating meetings, and even stepping into the classroom when needed. I know how to keep a system running smoothly and a team supported, all while keeping communication warm and professional. With my strong background in administration and my added skills as a trained virtual assistant, I’m confident in my ability to bring order, efficiency, and empathy to your school. Work Experience Administrative Assistant Total Care Montessori Academy | Uyo, Nigeria | 2018 – 2023 Served as the main administrative support to the school director and staff, ensuring smooth day-to-day operations. Managed school records, tracked student data, and maintained digital and physical files. Communicated with parents regularly regarding invoices, student updates, school activities, and scheduling needs. Issued school fee invoices, tracked payments, sent reminders, and updated reconciliations. Assisted in creating and updating internal SOPs for school processes. Helped plan and organize school events, meetings, and term activities. Supported classroom activities during peak periods by helping with lessons, supervising students, and managing classroom flow. Acted as the first point of contact for parent issues, handling concerns with empathy and discretion. Virtual Assistant to Interior Design Manager (The13Design) The13thDesign | Remote/Hybrid | 2024 – Present Created and sent invoices, appointment letters, and follow-up emails for client management. Scheduled meetings and maintained calendars to ensure smooth planning for client consultations and design reviews. Managed project timelines using Trello and communicated task updates to the design team. Handled travel planning, including transport and hotel bookings for site visits and meetings. Maintained records and organized digital folders to improve data retrieval and task flow. Education & Certifications B.Sc. Chemistry Education University of Uyo | 2019 – 2024 Professional Virtual Assistant & Digital Marketing Training Digital Marketing Skills Institute | Oct 2025 The Millioniare’s Squad Virtual Assistant Academy | Jan 2025 Personal Interest Supporting children’s learning environments through behind-thescenes structure Staying organized and building efficient systems Building warm, trusting relationships with parents and staff Learning new tools and systems to stay ahead Contact Uyo, Akwa Ibom State, Nigeria --LinkedIn: esther-brownson Skills Admin & Operations Calendar & Meeting Management (Google Calendar, Zoom) Filing, Recordkeeping & Document Organization Invoice Creation & Payment Tracking (Google Sheets, Microsoft Excel) Email Management & Parent Communication Newsletter Writing & Scheduling SOP Documentation & Process Streamlining Liaising with Service Providers & Vendors Communication & Relationship Management Clear and Professional Email Writing Parent & Guardian Relationship Management Conflict Resolution & ProblemSolving (Children & Parents) Team Coordination & Support Tech & Digital Tools Google Workspace (Docs, Sheets, Drive, Calendar) Microsoft Office (Word, Excel, Outlook) Canva (for newsletters and presentations) Trello, Asana, Notion (for project & task tracking) Soft Skills High Emotional Intelligence Strong Verbal & Written Communication Adaptability & Initiative Patience & Calm Under Pressure Empathy, Confidentiality, and Integrity