Experienced Customer-support virtual assistant with a track record of providing comprehensive administrative support
to executives and businesses. Proficient in appointment setting, customer support management, telemarketing / cold
calling, lead generation, arranging travel itineraries and coordinating meetings with precision. Skilled in utilizing
communication tools, CRM tools and project management tools such as Microsoft Teams, Zoom, Skype, HubSpot,
Zendesk, Freshdesk, intercom Loom, Slack, Apollo.io, Apollo-GDS, Trello, ClickUp, Monday.com, Google Suit,
Microsoft 365 etc. ensuring seamless collaboration across remote teams. Continuously seeks opportunities to
optimize workflows and enhance operational efficiency. Excellent at setting priorities for tasks and managing time to
meet deadlines. Devoted to protecting client privacy and providing outstanding customer service.