Esther Chinwendu Nwosu

Virtual Assistant and Customer Service Specialist with over five years of experience in administrative support, customer service, and data management. My expertise lies in streamlining workflows, ensuring seamless communication, and providing tailored support to help businesses achieve their goals.

Equipped with a Bachelor’s degree in English Language and Literature, I bring strong organizational, analytical, and communication skills to every project. I am proficient in using tools such as Google Calendar, Trello, Asana, Microsoft Teams, Hubspot, and Slack, which allow me to efficiently manage schedules, coordinate tasks, and handle customer inquiries with professionalism.

I have successfully assisted clients in improving productivity by implementing structured systems for task management and communication. My roles have also involved resolving technical issues, analyzing product malfunctions, and ensuring customer satisfaction through proactive problem-solving. Recently, I completed the ALX Virtual Assistant training, further enhancing my ability to deliver high-quality virtual support.

What sets me apart is my dedication to excellence, adaptability, and commitment to creating value for my clients. Whether I’m managing data entry, providing top-notch customer service, or coordinating team projects, I thrive in dynamic environments where I can make a meaningful impact.

I am passionate about empowering others and creating systems that drive efficiency, and I look forward to leveraging my skills to help businesses succeed.