My expertise in building and maintaining effective customer relations. Extensive experience in sales, purchasing, collection and customer service . Multi-tasking (Speaking on the phone, use of company's systems & Internet, receive 2nd call) Excellent use of internet, MS Office MS Outlook, MS Word, Excel and Power point.Knowledgeable in Salesforce, RNT, Siebel, Jabber, Webex, Cisco IP phone and CRM systems