Esha Chaudhry

I’m a dedicated Virtual Assistant, Customer Service Specialist, Cold Caller, Appointment Setter, and Customer Success Manager with over 5+ years of experience supporting businesses across the US, UK, and Australia.

I’ve achieved a 100% client success rate by helping companies in Real Estate, Tech Agencies, Recruiting Firms, Financing Solutions, and Home Services strengthen their customer relationships, generate qualified leads, and streamline daily operations. I deliver organized, proactive, and results-driven support that helps businesses grow efficiently while maintaining exceptional client satisfaction.

🎧 Managing 200+ inbound/outbound calls daily, chat, and email support

📅 Appointment scheduling, calendar management, and timely follow-ups

🧠 CRM setup, automation, and lead tracking for smooth workflow management

📱 Social media marketing & scheduling via Metricool, Blaze, and Wix

📈 Lead generation & campaigns through Apollo, Google tools, and HoneyBee

📋 Content creation & design using Canva, Adobe, chatGPT, Gamma, Sora 2, and CapCut

📂 Project coordination ensuring team alignment and timely deliverables

🧾 Billing, dispute resolution, and client retention handled with precision and care

✅ CRM Tools: GoHighLevel, HubSpot, Close, Salesforce, Pipedrive, Single Oops

✅ Dialers: Mojo, AirCall, RingCentral, MicroSIP, ViciDialer, Google Voice

✅ Support Tools: FreshDesk, RichPanel, Hubstaff, Workspaces

✅ Marketing & Design: Canva, Metricool, Blaze.ai, Meta Ads, Adobe, Wix

✅ Project Management: Trello, Asana, Jira

✅ Lead Generation: Apollo, Yelp, Google Directories