Eseoghene Tobore

Highly skilled and dedicated professional with expertise in travel management and virtual assistance. Proven track record of delivering exceptional customer service, ensuring seamless travel experiences, and providing efficient administrative support.

Key Skills:

Travel Management:

• Flight booking and management

• Vacation planning and coordination

• Hotel and car rental booking

• Travel package customization

• Fare comparison and optimization

Customer Service:

• Effective communication (phone, email, messaging)

• Client relationship management

• Problem-solving and conflict resolution

• Follow-up and feedback management

Virtual Assistance:

• Email management (responding, tracking)

• Data entry and record-keeping

• Task coordination and prioritization

• Digital communication and collaboration

• Technical troubleshooting

Soft Skills:

• Time management and organization

• Attention to detail and accuracy

• Patience and empathy in customer interactions

• Adaptability and flexibility

• Self-motivation and continuous learning

Technical Skills:

• Online booking systems (GDS)

• Travel software and tools

• CRM (Customer Relationship Management) systems

• Virtual communication platforms (video conferencing)

• Microsoft Office Suite (Word, Excel, Outlook)

Professional Experience:

Online Travel Agent, ASAP Tickets (4 months)

• Managed flight bookings, vacation planning, and travel arrangements

• Provided exceptional customer service, ensuring client satisfaction

• Collaborated with colleagues to achieve team goals

Personal Qualities:

• Strong work ethic and dedication

• Passion for delivering exceptional customer experiences

• Continuous learner, staying updated on industry trends

• Team player with excellent collaboration skills