Esaul Gaona Ramos

Experienced IT Team Lead with a strong track record of building and guiding high-performing teams in fast-paced managed services environments. I specialize in cloud technologies (Azure/365, VMware), IT security, and process optimization. At Converge Technology Solutions, I lead a 22-member IOC team, driving operational excellence through structured training, workflow improvements, and seamless client transitions. I’m passionate about mentoring, fostering collaboration, and delivering reliable enterprise uptime. Always looking to innovate and elevate team performance through strategic leadership and hands-on support.