Erwin Robledo

I am a competent and highly motivated Help Desk Support with almost 24 years of solid experience in the Business Process Outsourcing as IT Support. I am a Success oriented person and outgoing with a positive attitude, strong sense of responsibility and self motivation.

I am able to do multi tasking, a problem solver and a team player. My effective understanding of basic and complex technical aspects of various products enables me to take and make technical and non technical issues, and deliver positive results.

Certifications:

Avaya Certified Associate: Implement IP Telephony

Clipsal Datacomms Endorsed Installer: Structured Cabling

Office 365 for Administrators: Supporting Users Part 1

Office 365: Administration

Office 365: Troubleshoot Availability and Usage