Ernest Favour

I’m a passionate Chemical Engineering student with a growing interest in client communication, remote work, and digital tools.

While pursuing my engineering degree, I launched and continue to run a successful pastry business, where I’ve developed strong skills in customer service, cold/warm calling, email outreach, and appointment setting. Managing real clients helped me build confidence in handling objections, nurturing leads, and delivering high-quality service under pressure.

To enhance my digital communication skills, I completed the Digital Witch class, gaining hands-on experience with tools like Google Workspace, Trello, Zoom, and CRM systems. These tools now support my remote workflow in both business and freelance sales/customer support roles.

My background in engineering gives me an analytical edge, while my business experience has developed my people skills and adaptability. I’m excited to explore opportunities that blend technical thinking, structured communication, and customer-facing support, both in freelance projects and future career roles.