Ermalene Tangalin

In today's economic climate, many companies needing additional help growing their businesses. If your firm is in this situation, I can provide a solution. You found the right person to do the job.

Check out my work experiences and skills below:

Skills:

✔ 12+ Years in Customer service

✔ Understand and communicate well with customers

✔ Probing Knowledge

✔ Excellent Communication Skills (both in verbal and written)

✔ Admin tasks

✔ Logistics

✔ Dropshipping Expert

✔ With Managerial Background

✔ Solution-Driven

✔ Positive Attitude

✔ Time Management

✔ Prioritize Quality Work

✔ Digital Marketing

✔ Content Creation

✔ Social Media Management

✔ Photo and Video Editing

Expertise:

✔ Shopify

✔ Aliexpress

✔ Oberlo

✔ Woocommerce

✔ Canva

✔ Freshdesk

✔ Zendesk

✔ Getstensil

✔ Klaviyo

✔ Camtasia

✔ Google Productivity Tools- Sheet, Drive, Word, etc.

✔ Microsoft Productivity Tools- Excel, Word, OneDrive, etc.

Many to mention..

Experiences:

☛ Kehe (Food distributor) – Logistics Specialist

☛ Heaflow (Retail) – Customer Support Manager

☛ Bluthopia (Retail) - Customer Support Manager

☛ Wonghaus (Retail) - Customer Support Manager

☛ Call Criteria (Voice Analytics) – Call Calibrator

☛ Pizza Marketing (Marketing Agency) – Marketing Assistant

☛ Teknikforce (SaaS company) – Content Creator / Quality Manager