EMEHINOLA ERINAYO ISAAC
Email:-
Proactive, Friendly, and dedicated to meeting and exceeding expectations at
Linkedin:
every interaction. Timely and professional with extraordinary communication
skills, active listening skills, effective management skills, quick learning, and
https://www.linkedin.com/in/eri
nayo-emehinola-7186bb132/
ability to build good business relationships. Actively seeking a role where I can
utilize my skills and experience to add immediate value to an organization.
SKILLS AND TOOLS
EXPERIENCE
Northstar Insurance Advisors, Missouri (remote)
—Telemarketer/Sales representative
May 2023 - December 2024
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Cold calling and strong
persuasive skills.
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Proficiency in major areas of
Salesforce, Convoso, Twilio,
Advisor to complete the process.
Livevox, Flock, Basecamp,
Sorting and keeping track of various categories of Lead information,
Slack and Zendesk.
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B2B and B2C Sales.
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Email and SMS
Communication.
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Excellent communication
Assist disabled American citizens in applying for and getting their
skills, both written and
Social Security disability insurance.
verbal.
Handling outbound and inbound calls from claimants and social security
to facilitate the claim process. Making cold calls to potential clients.
●
New Digits Technologies, Benin (Hybrid) — Customer
service/Sales representative.
October 2019 - February 2021
Ability to learn quickly and
pay attention to details.
Management of Daily Tasks using Google apps, Salesforce software,
and Zendesk. Respond to emails from claimants.
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Microsoft Office, G-Suite,
May 2021 - January 2023
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Management.
calling. Qualify them thoroughly and connect them to the Licensed
Citizens Disability, Massachusetts (Outsource global) —
Customer care representative.
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Client Relationship
Marketing Final expense life insurance plans to senior citizens via cold
Follow up occasionally on interested Leads.
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Intermediate proficiency in
HTML/CSS.
HOBBIES
Managed customer interactions across social media, email, and SMS
Watching movies, Watching
platforms, ensuring timely and effective resolution of inquiries and
football, and listening to
issues. Providing frontline customer service to clients who call to
music.
enquire about our solar products.
●
Monitored social media channels to engage with customers, address
their concerns, and foster positive relationships, accurate sorting of
leads, and payment information using data entry tools.
LANGUAGES
English (Fluent) and Yoruba
(Basic)
EDUCATION
University of Benin, Edo state, Nigeria
December 2014 - December 2019
Bachelor of Engineering (Beng), Structural Engineering (CGPA 4.34).
REFERENCES
Available on request.
