MA ERIKA
MARQUEZ
VIRTUAL ASSISTANT/ SOCIAL
MEDIA MANAGER
ABOUT
PROFESSIONAL
SKILLS
Project management
Lead Generation
Appointment setter
Social media strategy
Marketing
CRM
Market research
I'm Virtual Assistant who is deeply focused on making everything I put in my
mind a success. Working quickly, positively and efficiently because I love
what I do and I am passionate about helping people to find solutions to make
their lives easier. Committed to providing the highest of professionalism and
client service at all times.
WORK EXPERIENCE
VA/ SOCIAL MEDIA MANAGER (FREELANCER)
December 2018 - Present
PERSONAL SKILLS
Creative spirit
Reliable and professional
Organized
Time management
Team player
Fast learner
Motivated
CONTACT
P: -
E:-Skype: franchesca537
www.linkedin.com/in/erikamarquez27
49
Virtual assistant of (Restoration, Construction and Basement Project
company located in California and Michigan)
Project management
Managed social media accounts
Lead generation and appointment setting
Quickbooks
Website maintenance
BPO (CONVERGYS AND AMERICAN EXPRESS)
May 2013 - Jan 2013
Team Lead
Subject Matter Expert
Escalations Manager
Back office - quality analyst
Escalations Specialist
Customer service / Collection specialist
EDUCATION
UNDERGRADUATE BACHELOR OF SCIENCE IN MARINE TRANSPORTATION
Malayan Colleges Laguna
2008 - 2012
