Erika Marquez

I have 8 years of extensive experience as a customer service/retention as sales expert and also have experience on a leadership role in the BPO call center industry under my sleeve and this is also one of my biggest strengths.

Im a self-starter with high attention to details and provide ability to meet my client deadlines with high quality of work.

My other area of specialization includes the ff:

• Internet/Web research
• Data entry(MS application, Excel, Google Docs/ Spreadsheets
• Customer service, retention, and sales
• Virtual Assistance Set-up
• General Administrative Tasks
• Lead Generation
• Email Marketing
• Facebook Marketing