Erick Ong'uti Mecha

ERICK MECHA WhatsApp - - |- OBJECTIVE Highly focused and self-directed person with excellent communication skills both written and verbal,skilled in food and beverage hospitality management. EXPERIENCE Oregano reustrant and cafe Saudi Arabia 2022 - Jan 2025 Senior barista Prepare and serve a wide range of specialty coffee beverages, demonstrating mastery of espresso extraction, milk steaming, latte art, and manual brewing methods. Stay up-to-date on the latest coffee trends and techniques, continuously expanding your knowledge of specialty coffee. Develop and implement a comprehensive training program for new and existing baristas, covering coffee knowledge, brewing techniques, customer service, and coffee bar operations. Conduct regular training sessions, provide ongoing feedback and mentorship, and assess barista performance. Establish and maintain rigorous quality control standards for all coffee beverages, ensuring consistency and adherence to our high standards. Calibrate and maintain coffee brewing equipment to ensure optimal performance. Lead by example in providing exceptional customer service, ensuring that all customers feel welcome, informed, and satisfied with their coffee experience. Assist in managing the daily operations of the coffee bar, including inventory management, ordering supplies, scheduling, and maintaining cleanliness and organization. Contribute to the development of new coffee beverages and seasonal specials, showcasing your creativity and knowledge of specialty coffee. Rise enterprise Qatar 2020 - 2022 Barista Prepare and serve high-quality coffee beverages, including espresso-based drinks and manual brews Maintain cleanliness and organization of the coffee station Handle customer orders and provide excellent service Ensure proper handling and storage of coffee beans and other ingredients Follow food safety and hygiene standards at all times Work collaboratively with the team to maintain a smooth workflow. Hilton hotel Kenya 2017 - 2020 Barista Prepare and serve a variety of hot and cold beverages, including coffee, espresso drinks, teas, and smoothies. Greet and interact with guest in a friendly and professional manner, providing recommendations and answering questions about the menu. Operate and maintain coffee equipment, including espresso machines, grinders, and brewers. Ensure consistency in drink preparation by following recipes and quality standards. Maintain cleanliness and organization of the coffee bar, workstations, and seating areas. Stock and replenish coffee beans, syrups, milk, and other supplies as needed. Follow all health and safety regulations, including proper food handling and sanitation procedures. Assist with additional tasks as needed. Intercontinental Hotel Kenya 2016 - 2017 Barista/bartender Beverage Preparation: Prepare and serve a variety of coffee drinks, espresso-based beverages, and mocktails according to established recipes and customer preferences. Customer Service: Provide excellent service by interacting with guests, taking orders, and addressing any questions or concerns to ensure a positive experience. Equipment Operation: Operate and maintain coffee machines, blenders, cocktail shakers, and other equipment, ensuring they are clean and functioning correctly. Work Area Maintenance: Keep the bar and coffee stations clean and organized, following health and safety standards. Cash Handling: Accurately process transactions, manage the cash register, and handle cash and credit card payments. Inventory Management: Monitor and manage inventory levels, assist with ordering supplies, and ensure proper stock rotation. Trend Awareness: Stay updated on current beverage trends and techniques to enhance drink offerings and improve customer satisfaction. EDUCATION Excellent Training college 2022 Barista Pass Baristapro school Kenya 2016 Bartending/barista Pass King's college Kenya 2014 Computer software Pass Kerongorori secondary school 2012 KCSE B Ikenye primary school 2008 KCPE 308/500 SKILLS 1.Sales management 2. Customer care service 3.food and beverage hospitality management.