Erica Serpa

Dedicated legal professional with over 10 years of experience practicing in Brazil & Ireland, specializing in civil, consumer law, and compliance. Possessing a proven track record in negotiation and efficient issue resolution. My background includes extensive experience in process auditing, data annotation, legal and compliance, and defending Brazilian Banks in court proceedings. Expertise in conflict resolution, mediation, compliance, regulatory risk assessments, policy implementation, and data protection, I bring a diverse skill set to support legal and compliance teams in achieving their objectives. I hold a master's degree in Dispute Resolution and I am fluent in Brazilian Portuguese and English. Responsible, with excellent organisation and time management, I am eager to contribute to the success of the company.