Erica Impermo

Hi everyone! I'm Erica and I help business owners to save time, maintain satisfied customers, and grow through excellent support.

How do I go about it?

➛ Administrative Support

➛ Customer Support (Phone, Chat & Email)

➛ Email & Calendar Management

➛ Basic Data Analysis

➛ Basic Photo Editing

➛ Order Processing & Tracking

➛ Problem-Solving & Escalation Handling

➛ Client Communication

Tools I am familiar with:

Productivity: Microsoft Office and Google Workspace

Customer Support: Zendesk and Salesforce

Project Management Tools : Trello, Asana and Notion

Editing Tools: Canva

Messaging Tools: What's App, Telegram, Discord and Slack

Meeting: Zoom, Google Meet and Microsoft Teams

💰 Rate: $5/hour

📩 Availability: Full-time or part-time – flexible with shifts

🌏 Location: Philippines (stable internet and home office setup)