I’m Erica Carr, a systems-minded consultant, virtual executive support specialist, and client experience strategist with a global career that spans 15+ years across industries—from beauty and hospitality to education, events, and tech. I’ve helped founders, creatives, and growth-stage businesses organize their chaos, elevate how they serve their clients, and build smarter, more sustainable operations.
As a consultant, I specialize in evaluating business systems, streamlining customer experiences, and helping small teams level up without burning out. I offer strategic audits, workflow refinement, and creative solutions that unlock time, revenue, and impact.
As a virtual assistant, I offer high-level, proactive support—think inbox + calendar management, project coordination, scheduling, vendor comms, and client touchpoints. I’m not a checkbox VA—I’m a trusted right-hand who understands the bigger picture and keeps it moving.
Clients choose me because I’m reliable, intuitive, and grounded. I anticipate needs, solve problems before they escalate, and keep things running behind the scenes with calm, no-drama professionalism. I’ve worked with ultra-high-net-worth individuals, global educators, solo entrepreneurs, and remote teams across time zones. I know how to adapt quickly, stay communicative, and operate with complete discretion.
Some of the tools and platforms I’ve worked with: Google Workspace, Microsoft Office Suite, Trello, Slack, Asana, Zoom, Box, Dropbox, Zapier, Otter.ai, Zendesk, Aloha, Micros, Toast, Faire, Sysco, and more. I learn new systems fast and value efficiency over complication.
Whether you need a consulting partner to help optimize your systems or a rock-solid virtual assistant who can take initiative and deliver, I’m here to help. Based in Maui and operating remotely, I’m available for project-based consulting, fractional operations roles, and long-term VA support.
Let’s make your business run better—so you can focus on what you do best.