Eric Romulo Benitez

If you are looking for a competent and experienced Technical Support Representative / Customer Service Representative, I can assure you that I am the one you are looking for.

I have a knowledge and training foundation on providing the best customer service, on both inbound and outbound, which will surely grow with the passion I have. My strengths are multitasking and working under pressure, and still provide a quality outcome. As a matter of fact, I worked as a Technical Support Specialist III, for 3 years, in which I handled concerns not just through inbound calls but through outbound, email and chat as well. I can assure you that I was trained to be mindful even with the smallest detail in responding or providing solutions to customers. Not just focusing on the technicalities but make them feel that I am there to help and listen.