Multi-skilled Customer Service Associate with superior computer skills and telephone etiquette, maintaining a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty. I am adept with software such as MS Windows, MS Office & Google apps. I have a passion for working with people and pride myself on creating a world-class customer experience. I am able to think critically and make decisions quickly that are best for the company and the customer as a whole. I am looking to work with innovative companies that can help me further my career & knowledge while providing value to the company and customers.