EPHRAIM MAS
Customer service Representative
Profile
Customer Support Specialist with over 5 years in e-commerce,
fintech, and BPO industries. Skilled in phone and chat support,
problem-solving,
assisting
and
effective
non-tech-savvy
communication.
customers
and
Known
ensuring
satisfaction
--Brgy. Batong Malake,
Los Banos, Laguna
Work Experience
2023
-
Education
2024
Revolut Costumer Support
Answering Inquiries
Troubleshooting Issues
Escalating Issues
1st year Information Technology
Philippines Women’s University
TTEC Sta. Rosa
2011
2022
High School
2023
-
Los Banos Community HS
Lime Vizio
Flower Delivery Website Sales and Customer Support
Appointment setting
Sales and Support
-
Answering Inquiries
Technical Support
Expertise
2021
Costumer Support
2022
-
Adaptability
Language
English
Filipino
Doordash Customer Service Support
Answering Inquiries
Troubleshooting Issues
Sales and Service
Problem-Solving
Teleperformance Philippines
Escalating Issues
-
Home Credit Philippines
Sales Associate
Customer Assistance
Sales Transaction
Produce Knowledge
for
high
