EPHRAIM MAS
Cus t omer s er vi ce R epr es ent at i ve
Profile
Customer Support Specialist with over 5 years in e-commerce,
fintech, and BPO industries. Skilled in phone and chat support,
problem-solving,
assisting
and
effective
non-tech-savvy
communication.
customers
and
ensuring
satisfaction
Work Experience
--Los Banos, Laguna-
Taskus Batangas
Meta Content Moderator
Filter Content on social media
Education
1st year Information Technology
Philippines Women’s University
2011
Troubleshooting Issues
-
Revolut Costumer Support
Troubleshooting Issues
Los Banos Community HS
Escalating Issues
-
Expertise
TTEC Sta. Rosa
Answering Inquiries
High School
2023
Lime Vizio
Flower Delivery Website Sales and Customer Support
Appointment setting
Customer Support
Sales and Support
Answering Inquiries
Sales and Service
Technical Support
Problem-Solving
2021
Adaptability
2022
-
Teleperformance Philippines
Doordash Customer Service Support
Answering Inquiries
Troubleshooting Issues
Escalating Issues
Language
English
Filipino
-
Home Credit Philippines
Sales Associate
Customer Assistance
Sales Transaction
Produce Knowledge
Known
for
high
