Ephraim Amaka Peace

Ephraim Amaka Peace - Administrative Virtual Assistant-- LinkedIn Profile Working Remotely Team-Building | Coordination Management | Task Prioritization | Organization| Multitasking ● An efficient Administrative Assistant with 3+ years experience managing schedules, coordinating meetings, and maintaining an organized virtual workspace. ● ● Known for fostering a positive team culture through well-planned events that boost morale and engagement. ● ● Skilled in streamlining workflows and facilitating communication across departments, ensuring seamless information flow and task prioritization. ● ● Proficient in tools like Trello, Google Workspace, Slack, and Zendesk, etc with a commitment to enhancing team productivity and providing exceptional support. Work Experience Administrative Virtual Assistant Present Enteetech - (CEO) Jan 2024 Remote ● Juggled multiple administrative duties remotely, including managing schedules, coordinating virtual meetings, and handling email correspondence, ensuring seamless day-to-day operations. ● Organized virtual team-building events and online celebrations to foster a positive and engaging remote work culture, helping to keep team morale high and employees motivated. ● Maintained digital records of office supplies and coordinated with vendors to ensure all necessary resources were available for remote employees. Executive Virtual Assistant Legit Solutions Agency - (CEO) Feb 2024 - May - 2024 Remote ● Acted as the primary point of contact for cross-departmental communication, serving as a liaison between teams and ensuring information was shared effectively and efficiently. ● Created a welcoming virtual environment by offering prompt assistance to colleagues and external stakeholders, enhancing the professionalism and accessibility of the remote office. ● Managed a virtual office space by implementing digital organization tools, keeping records tidy, organized, and visually appealing for an optimized remote work experience. Customer Support & Communication Dec 2023 Larrify - (CEO) Nov 2021 Remote ● Provided exceptional customer support remotely by managing incoming inquiries, assisting virtual visitors, and offering a warm and professional first point of contact for clients and stakeholders. ● Coordinated communication across different departments to relay critical information quickly and accurately, maintaining clarity and alignment among virtual teams. ● Organized weekly team and client meetings, handled agendas, prepared presentation materials, and took minutes. Followed up on action items, leading to a 25% improvement in post-meeting task completion ● Fostered an engaging and inclusive virtual office culture by supporting remote team activities and organizing regular virtual social events that kept remote employees connected and motivated. Skills ● Calendar and appointment management ● Task prioritization and time-blocking ● ● ● ● ● ● ● ● ● ● ● Professional email management Multitasking & Time Management Calendar & Schedule Management Team Building & Office Culture Enhancement Communication & Interpersonal Skills Customer Service & Visitor Assistance Organization & Attention to Detail Problem-Solving & Adaptability Data Entry Problem-solving and handling support requests Workflow optimization and automation Software Proficiency ● ● ● ● ● ● ● ● ● ● ● CRM tools (HubSpot, Zoho, Salesforce) Project management tools (Trello, Monday, Asana) Microsoft Office Suite (Excel, Word, PowerPoint) Communication tools (Slack, Zoom, Microsoft Teams) Social media management tools (Hootsuite, Buffer) Google Workspace Tool ClickUp Google Calendar Microsoft Outlook Calendly Slack Education/Certifications Federal Polytechnic Oko - Anambra State OND - Insurance & Risk Management Jara Skills Academy Virtual Assistance Training - 2020 Digital Witch IT Support Training Program - 2021 ALX Virtual Assistance Training - 2024