Epan Melvis Nkwambuo

Epan is the agile and diversified virtual assistant. I have a mastery of administrative task and can help you handle:

Ccalendar, email, Todolist. Set meetings by arranging power point presentations and prepare meeting reports. I help follow up other staff members on their duty on project management softwares like Trello, Asana, Monday.com. I can easily communicate with other team members on Slack. I have a knack for performing admin support and i am a fast learner.

I also help businesses as a customer support rep to attract and make existing customers feel valued while delivering a top notch assistance to any of their concerns and escalating when necessary. Since it is my passion to help connect people with great solutions I am comfortable with cold calls to introduce a business build rapport quickly and offer solutions that targets a prospects' pain point my great voice and positive attitude makes me thrive in this position while meeting and surpassing my clients expectations.

In addition, I help manage social media handles creating graphics, videos and caption for post. I help schedule post for Facebook, LinkedIn, Instagram and YouTube. I do all of this seamlessly in order to help my clients concentrate on the main parts of their business. I take corrections and i am open to new ideas.

I am Generally tech savvy and have experience using:

Todoist, Me+, Calendly, Picktime, Zoom, Teams, Google meet. Microsoft suite, Google suite for admin support

Intercom, Hubspot, zendesk, Slack for communications.

Asana, Trello, Monday.com for project management.

Canva, Later.com, meta business suite for social media management.

I am the VA that is a DM away! Contact me so we can make your life easier and your business thriving.