Enyinna Chiamaka

ENYINNA CHIAMAKA RUTH 42, Adejiyan street , Amukoko, mosafejo, lagos.-- |-. PROFESSIONAL SUMMARY Detailed oriented virtual assistant & customer service specialist with 2 years of experience in administrative support, data entry, customer service, and project management assistance. Skilled in calendar & email management, travel planning, and CRM tools. Adept at handling multiple tasks, maintaining organization, and providing excellent customer experiences. SKILLS & COMPETENCIES ⦁ Virtual Assistance & Admin support(calendar,Email, Scheduling) ⦁ Customer service & Relationship management ⦁ Data Entry & Internet Research ⦁ Travel itineraries & Expense Tracking ⦁ CRM & Project management (Trello, Asana, Monday.com) ⦁ Microsoft Office( word, excel, powerpoint) & gppgle suite WORK EXPERIENCE Relationship Manager Resort Securities and trust limited - ⦁ managed client relationships , ensuring satisfaction and trust. ⦁ Assisted customers with inquiries and provided excellent support. 1 ⦁ coordinated office activities and scheduleddd appointments. ⦁ maintained records and handled confidential documents. ⦁ Collaborate with teams to enhance customer experience and achieve companies objectives. ⦁ managed administrative duties, including document processing and client follow ups. Virtual Assistant & customer support Freelance|Remote|2023-present ⦁ Managed email and calendar scheduling for clients, ensuring seamless workflow. ⦁ Provided customer service support, handling inquiries and resolving client concerns. ⦁ Assisted with travel planning, including itineraries and expense tracking. ⦁ Conducted internet research and data entry tasks for various projects. ⦁ Utilized tools like Trello, Asana, and Monday.com Digital Intern Visualans Solutios |- ⦁ Assisted in social media management and digital marketing task. ⦁ Perfomed data entry, market research, and content scheduling. EDUCATION & CERTIFICATION B.SC Biology - ( FUTO),-) VIRTUAL Assistant certification- ALX, 2024 TOOLS & SOFT WARE TRELLO|ASANA|MICRO|Google suite|canva 2