Hello, I'm Ruth, a dedicated Virtual Assistant , Customer Service Specialist, and administrative support professional with a strong background in relationship management, organization, and client satisfaction. I am passionate about helping businesses and entrepreneurs stay efficient by handling administrative tasks, customer interactions, and data management with precision.
With a Certification in Virtual Assistance from ALX and experience in both corporate and online settings, i have developed a strong skill set in Calendar management, Email handling, Research. and customer engagement. My ability to multitask, pay attention to details, and adapt quickly to new tools makes me a valuable assets to any team.
What I Offer
- Virtual Assistance and Administrative support : I take care of small but essential tasks that keeps businesses running smoothly. From scheduling meetings to organizing files, I ensure that my clients stay on top of their workload.
- Customer Support & Relationship Management : With my experience in customer service, I specialize in handling inquiries, and maintaining positive client relationships. I ensure every customer interaction is smooth and professional, leading to higher retention and satisfaction rates.
- Data Entry & Research: I am skilled at gathering, analyzing, and organizing data to help businesses make informed decisions. Whether it's entering data accurately or conducting market research, I ensure that information is well structured and reliable.
- Project Management Support: I am proficient in using tools like Trello, Asana, and Monday.com to help teams stay organized. I assist with task tracking, setting priorities, and ensuring that deadlines are met efficiently.
- Travel Planning & Expense Tracking: From itinerary creation to expense emanagement, i help clients plan and organize their travels efficiently, ensuring smooth trips with well structured schedules.
Why work with me?
- Reliability & Professionalism: I am committed to delivering high quality work on time.
- Strong Communications Skills: I quickly ensure clear and effective communication in all tasks.
- Client Centered Approach: I prioritize my client's needs, ensuring that they achieve their business goals
I am open to both short term and long term projects and look forward to collaborating with businesses that need a proactive and efficient assistant. Let's work together and make your business operations smoother and more productive.