Enrique Chiefe Fuentebella Iii

Enrique C. Fuentebella III Blk 7 Lot 16 Charito Heights Subd. Brgy Granada Bacolod City 6100 MOBILE: --Skype ID: ecfuentebellaiii OBJECTIVE To gain more experience in other areas and to acquire a responsible and challenging position that will enhance and strengthen my motivational skills. SPECIAL SKILLS AND ABILITIES ● ● ● ● ● ● Capable of working under pressure both independently and in a team environment. Dedication in every task and responsibilities. Works with honesty, sincerity, and confidence. Highly organized, fast learner and innovative. Good English written and verbal communication skills. Advance skill in Excel, DocuSign, Outlook, Google AdWords Google Spreadsheet, Google Calendar, Zoho, InfusionSoft, Brivity and Zendesk CRM’s. ● Advance Skills in Social Media Marketing Like posting ads on FB, IG using Creator Studio, Creating Ads Poster Using Canva. ● More than 1yr Experience using Web Dialer like Air Call and Fix your Funnel ● More than 1yr Experience Using SalesForce, Arive, Front Email System and Lenders portal(Rocket Mortgage, UWM, Kind). WORK EXPERIENCE F5 Mortgage LLC (October 23, 2021 - April 1, 2023) Executive Assistant Duties: ● ● ● ● Create and send daily, weekly and monthly Reporting. Data Entry and Management. Track down Loan Officers Numbers for Reporting Submitting and Uploading Loan Documents Frank The Happy Homebuyers LLC (March 25, 2020 – October 20, 2021) Operations Manager, Lead Gen and Management, QA, Trainer Duties: ● OM - In charge of Managing Operations. ● Lead Generator and Manager - Generate leads using Propstream, Unlimited mailing list and other Lead Gen tools. - Skip tracing using mojo and other skip tracing Tools. - Managing Leads by looking for Missing Information of the lead that was Generated using Phone & address Look-up Tool. - Assign Leads to VA’s . ● Quality Assurance - Call Listening. - Coaching. ● Talent Acquisition & Trainer - Interview Applicants & Train them. The Keitner Group (January 26, 2019 – March 10, 2020) Virtual Assistant/Marketing Manager and Leads Coordinator Duties: ● Creating Social Media Ads using Canva and posting them using Kijiji, Creator Studio to post on Instagram, Post ads on Facebooks, and use Mailchimp to send email Drip Ads. ● Coordinating Leads by Transferring Leads from Sales Rabbit to Brivity CRM, Adding Property & Client Details, and Completing Task for Marketing Manager in Brivity CRM like Linking Real Estate website that are Marketing our Properties. Credit Suite (March 28, 2018 –January 24, 2019) Virtual Assistant/Appointment Setter Home Base Duties: ● Receive Business Credit Inquiry calls and calls out business owners who already inquired and Set-up Appointment with Business Credit Agents for free Consultation Using Air Call and Fix your Funnel. ● Doing Data Entry Task Using Zendesk and InfusionSoft CRM. ● Tracking of conversion of appointments to sales Using Excel File and Google Spreadsheet. ● Sending daily, weekly and monthly reports using Outlook Email plot form. Focusinc Group Of Company (December 1, 2014 – March 25, 2018) Virtual Assistance/Account Manager Office Base Duties: ● Manage accounts of Telecom Prepaid Dealers by tracking down sales using excel file and google spreadsheets. Sending Invoices, sales reports, product updates and answering inquiries via outlook email system. ● Handling inbound inquiry calls and doing collection and reminder calls. Doing weekly and monthly reporting via video call to the client. Teleperformance Philippines (May 19, 2013-November 30, 2014) Technical Support Representative Duties: ● Attending/handling Incoming Calls. ● Assisting and Meeting customer’s satisfaction with their technical issues. ● Running Basic Troubleshooting on customers Internet and cable equipment. Transcom World Philippines (March 11, 2012-May 15, 2013) Technical Support Representative Duties: ● Attending/handling Incoming Calls. ● Assisting and Meeting customers' satisfaction with their technical issues. ● Running Basic Troubleshooting on customers Internet and cable equipment Teletech Customer Care (April 19, 2010 - March 9, 2012) Customer Service Representative Duties: ● Attending calls/handling incoming calls. ● Assisting and meeting customers’ satisfaction and inquiries (billing issues) Jollibee Food Corporation (April 5, 2009 - September 10, 2009) Service Crew Duties: ● Supports customer needs & has an intense ability on how to convince clients to Purchase our products. EDUCATIONAL ATTAINMENT- University Of St. La Salle Bacolod - Living Heritage Christian School - St Benilde Integrated School - St Pius X Seminary - Pres. Manuel Roxas Memorial School (South) Bachelor of Science in Psychology/Bachelor of Arts in Political Science High School High School High School Preschool/Elementary PERSONAL DATA Age Date of Birth Place of birth Height Weight Civil Status Nationality Religion Dialect 34 May 22, 1988 Bacolod City Negros Occidental 5 8" 180 lbs. Single Filipino Born Again Christian English and Tagalog, Hiligaynon