I am capable of working under pressure both independently or in a team environment. Has dedication in every task and responsibilities. Works with honesty, sincerity, and confidence, Highly organized, fast learner and innovative, Good communication skills and Has advanced skill in excel, google spreadsheet and CRM.
I have worked in the BPO Industry for almost 8 yrs, working as a Customer Service Representative for 6 yrs with the Top 3 cable company in the US, I worked as a VA for more than 2 years from the biggest prepaid dealership partner of T-mobile in America which my main role was to manage prepaid dealers account, process new dealership application and do collections on there unpaid balances. the tools that I commonly use excel to track down application and payments, Outlook for emails and Zendesk Support for Admin task and data entry and worked with as a Home Base Appointment Setter for 1 yr.