Enita Celeste Briones Moran

RESUME Enita Celeste Briones Morán Cellphone:- Email Address:- WORK EXPERIENCE Equifax Costa Rica. 06/19 – Now Backoffice agent Ibex Nicaragua Sales advisor 05/18 – 05/19 Concentrix Nicaragua Sales Advisor and Support for new trainees 04/16 - 01/19 Tech support advocate 11/17 - 05/18 Sitel Nicaragua Customer service and tech support representative 05/15 – 03/16 Instructor in English as a Second Language (ESL) 02/14 – 06/18 Academia Nacional de Idiomas Instructed groups of beginners and upper-intermediate students. Used materials from Step forward and employed a variety of methods, approaches and lesson planning. Used and adapted different activities based on students’ needs and learning styles. Instructed groups of teachers from MINED and FEST students. Tutoring classes 01/12 - 05/14 Villa libertad, Managua. Instructed secondary school students. Used a variety of authentic material. Homework helper. Volunteer Tutor 01/13 - 07/13 English courses, Uca, Managua. Instructed groups of Children, teenage and adult students in English. English Interpreter 06/14 – 06/14 Fairfield University - Interpreted for English-speaking nurses during a week EDUCATION Uca, Managua. 2/09 – 12/14 B.A Teaching English as a Foreign Language Secondary school, Villa Libertad, Managua. 2/04 - 11/08 Bachelor Primary School, Villa Libertad, Managua. 02/98 - 11/03 TRAINING Academia Nacional de Idiomas, Managua. 6/14 Writing workshop, Oxford university press conference. Uca University, Managua. 12/12 Trouble-shooter at the NicaTESOL conference. Uca University, Managua. 09/09 Trouble-shooter at the NicaTESOL conference.