Eniola Dosunmu

Client Service Manager

• Plan and organize the fulfillment of client orders to ensure timely delivery

• Develop and implement policies and procedures necessary for meeting the requirements of clients and ensuring a satisfied clientele

• Assist in resolving clients’ issues/problems by listening to complaints and proffering solutions effective for satisfactory resolution

• Supervise company employees to ensure they comply with set client service standards in carrying out job duties

• Prepare and manage budgets in order to achieve set targets and objectives

• Proffer recommendations to clients and aid them in selecting suitable products/services that best meets their requirement

• Communicate with clients to identify their preferences and facilitate the process to meet their needs and expectations

Business Development Specialist

• Responsible for identifying opportunities for business growth and optimizing marketing strategies.

• Analyze business processes and finances.

• Implement business plans and establish effective network.

• Identifying new clients by researching and creating networking opportunities.

*Negotiating and closing business deals that promote sustained revenue