Emy Aireen Aniete

With twelve years of diverse Customer Service experience spanning Voice, Email, and Chat platforms, I am adept at adeptly handling a wide range of customers. My expertise lies in promptly addressing inquiries, tailoring optimal solutions to meet their unique needs, and ensuring swift issue resolution. My approach is characterized by unwavering optimism, diligent work ethic, and a relentless pursuit of learning and growth. I thrive on embracing challenges and seizing new opportunities. Delivering exceptional customer service is not just a duty but my foremost commitment.

Furthermore, I bring proficiency in a suite of tools essential for seamless customer interaction, including Zendesk, Gladly, Slack, Quiet, Ship Station, Shopify, Laravel, Google Docs, Google Sheets, and Kustomer.