Emmanuel Phiri

I oversee the integration and optimization of cross-functional support services critical to the company’s technology operations. I ensure efficient resource allocation, cost control, and process standardization to support project delivery and business growth. I work closely with technical and project teams to streamline internal workflows, improve service delivery, and enhance operational efficiency. I also lead vendor management, contract negotiations, and risk mitigation strategies to ensure alignment with corporate objectives. With a focus on performance monitoring, I implement systems that improve service accountability, staff productivity, and reporting accuracy. Additionally, I support strategic initiatives by providing data-driven insights for decision-making. My role is central to maintaining organizational agility, ensuring that all support services are responsive, scalable, and aligned with the company's innovation-driven culture.