Emmanuel Obinna Oriaku

Emmanuel Oriaku | Guest & Property Management Support Specialist Professional Summary Detail-oriented Short-Term Rental Operations Assistant with hands-on experience supporting Airbnb hosts and property management workflows through structured training, practice projects, and remote support tasks. Skilled in guest communication, booking coordination, calendar management, and operational support for short-term rental listings. Reliable, process-driven, and focused on execution, accuracy, and guest experience. Core Skills • Airbnb & VRBO Co-Hosting Support • Short-Term Rental Operations • Guest Communication & Issue Resolution • Inbox & Calendar Management • Check-in / Check-out Coordination • Listing Updates & Availability • Listing Optimization for Visibility & Bookings • Task & SOP Adherence • Remote Workflow Coordination • Willingness to Learn and Grow Within a Team • Strong Responsibility and Accountability Tools & Platforms • Airbnb, VRBO, Booking.com • Google Workspace (Gmail, Docs, Sheets) • Hospitable, Turno • Trello, Asana, ClickUp • Slack • AirDNA, Zillow, Furnished Finder (basic research support) Experience Short-Term Rental Operations Assistant Digital Hospitality Hub – Remote May 2025 – November 2025 (7 months) • Supported daily short-term rental operations for Airbnb hosts and co-hosting projects. • Managed guest messaging from inquiry to checkout, ensuring timely and professional responses in line with Airbnb response-time standards. • Assisted with booking support, calendar coordination, and availability accuracy across platforms. • Supported check-in and check-out processes by sharing guest instructions and coordinating tasks. • Updated listing details, house rules, and basic content edits when required. • Used tools such as Google Workspace, Trello, ClickUp, Hospitable, and Turno to manage tasks and workflows. • Followed SOPs and operational guidelines to ensure smooth property management support. Professional Strengths • Fast response time and attention to detail • Reliable and consistent task execution • Clear written communication Education • Michael Okpara University Of Agriculture Agricultural Science Education - 2023 Certificates Fundamentals of Short-Term Rental Property Search / Co-Hosting Digital Hospitality Hub — 2025