Emmanuel Friday

Professional Summary

Results-driven HR professional with 12+ years of experience in strategic human resources management, talent acquisition, performance management, and benefits administration. Proven track record of improving employee engagement, reducing turnover, and driving business growth. Possesses a Master's degree in Human Resources Management and a certified Human Resources Professional CHRP, Fellow Chartered Institute of Human Resources Management, FCIHRM.

Education

• Master of Science in Human Resources Management, Enugu State University of Science and Technology, Enugu State, Nigeria 2023

• Bachelor's Degree in Marketing, University of Calabar, Cross River State, Nigeria 2001

Work Experience

Supervisor Business Services/ Human Resources Management

NNPC Medical Services Ltd, 01/2024

• Developed and implemented strategic HR initiatives to drive business growth and improve employee engagement

• Managed a team of HR professionals, providing guidance and support to ensure effective HR operations

• Collaborated with senior leadership to develop and implement talent management strategies

• Analyzed HR metrics and provided data-driven insights to inform business decisions

Human Resources Admin.

NNPC Medical Services Ltd, 05/2020

• Provided HR support to employees and management, including recruitment, onboarding, and benefits administration

• Developed and implemented employee training programs to improve skills and knowledge

• Conducted investigations and resolved employee complaints in a fair and timely manner

• Maintained accurate and up-to-date HR records and reports

Human Resources Admin.

Digitsvision Nigeria, 05/2015

-I manage the information Technology systems as well as the corporate website.

-Initiated Business Support strategies and generated more business clients of over 50% that provided website maintenance services.

-Planning and coordinating administrative procedures and systems and devising ways to streamline processes.

-Recruiting and training personnel and allocating responsibilities and office space.

-Assessing staff performance and providing coaching and guidance to ensure maximum efficiency.

Skills

• Strategic Human Resources Management

• Talent Acquisition and Management

• Performance Management and Development

• Benefits Administration and Compensation

• Employee Engagement and Retention

• HR Metrics and Analytics

• Business Development

• Labor Relations and Employment Law

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Certifications

• Certified Human Resources Professional, September, 2023

• Internal Auditors Course ISO 9001 QMS, December, 2023

Professional Memberships

• Chartered Institute of Human Resource Management (CIHRM)

• Chartered Institute of Personnel Management CIPM in View)

Achievements

• Improved employee engagement by 25% through the implementation of a recognition and rewards program

-Reduced turnover by 30% through the development and implementation of a comprehensive retention strategy

• Saved the organization N500,000 through the negotiation of a new benefits contract