Emmanuel Akeh

ISSUE 006 February 21, 2025 IT Bulletin General Computer Usage Best Practices Best Practices To help you get the most out of your work tools, we've listed these best practices: Email Phishing and Spam Protection Phishing is when users are tricked into giving their information to the wrong person. Spam emails are common, and as we browse the web, make sure the website you provide sensitive information to is secured with HTTPS. For example, https://example.com is secure, while http://example.com is not. Always reach out to IT if you come across suspicious emails from unknown senders for investigation and possible blacklisting. Physical Damage Protection To protect your device from damage in case of an accident, always keep it in its protective bag, except when you are using it. Avoid using your computer to charge external devices like mobile phones, as this can affect the computer’s battery. Always clean your computer with a silk cloth to prevent dust from entering, which can cause problems like a damaged processor fan, faulty keyboard, and more. Kasperky Endpoint Protection Endpoint Security is running on your computer to protect you from Trojans, malware, and other threats. Make sure to notify the infrastructure team immediately if you receive any alerts. Data Retention & Protection All company information and data must be stored on SharePoint. This platform allows easy management, secure file sharing, and real-time collaboration, giving you and the company greater control and efficiency over data. Regular system update Always restart your system when you get an update notification. This helps your computer run smoothly and keeps your operating system up to date. Finally, IT team is always on standby. If you have any questions, suggestions, or feedback, don’t hesitate to reach out to us on-, and raise support ticket on.IT Helpdesk Platform, You can also read the company’s Computer Use Policy here. Ventrae Infrastructure 2025